Public Relations Commentary

Increasingly, public relations pracititioners have to know not only how to write for the Web, but also how to manage and respond to blog postings. This blog was created to use in my public relations courses to help my students prepare to blog and learn how to respond to others in a virtual yet professional manner.

Monday, January 14, 2008

culture's influence on PR and business (response to "Public Relations and the Profit Motive")

Since I have bachelors degree in international business, the article "Public Relations and the Profit Motive" by James Horton caught my attention right away. Horton compares business and public relations by explaining that business schools teach the importance of revenues and earnings but public relations teaches the importance of relationships and reputations. I thought I was going to get defensive about the author's jabs at business schools, but instead the article made me think about my other areas of interest and expertise- the international and cultural side of my degree and experience. While he may have valid points regarding motives of corporate and capitalist America where our culture is conditioned to believe in the importance of profit, he does not discuss business in other parts of the world where the culture emphasizes relationships. There are some countries where in order to conduct business, you must first establish a relationship with the client/customer. What is the difference between business and public relations in such countries? Is a greater importance placed on public relations in those countries than in the US? Is there a stronger link between the two or maybe they are one in the same? I am new to PR, so I do not know the answers, but I have studied international business and I know that this article can not apply throughout the world. I also wonder if the American culture will allow for a shift in beliefs as the author calls for in his conclusion.

3 Comments:

  • At 8:00 PM, January 14, 2008, Blogger Lei said…

    Perhaps I am from one of the countries where you need to establish relationships before doing business. But we call it "guanxi" in Chinese, or connections instead of PR, especially if you are doing business with government agencies. It is true that connections make business easier, yet a lot of times people focus on connections so much that they ignore the importance of product quality.

    And when people talk about PR in China, they always draw a connection to unethical behaviors such as bribe by using money, or beautiful young ladies. Sad, but true. That is why I had a hard time explaining what PR and organizational communication really mean when people ask me about my future career interest, especially when I myself do not have a very clear idea about it.

    On the other hand, the American PR system seems to be well established and regulated, and is an important way to improve a company's public image. I am new to PR too, but I have a big ambition to change people's misunderstanding about it and prevent unethical behaviors as much as possible in my own country. So I really expect to learn a lot from this course.

     
  • At 2:57 PM, January 15, 2008, Blogger Jessica said…

    In response to your last statement regarding whether the American culture will allow for a shift to building relationships for successful business, this shift is a must. Because of the presence of globalization and the huge rise in multinational corporations, American companies and business people will increasingly have to negotiate with non-American, non-Western people. Especially with the current economic booms in India and China, Americans will have to change their business tactics to accommodate other cultures. Without PR and relationship building when negotiating or working with a Chinese company, for example, an American company could lose major business deals, thus potentially harming the US economy. Business schools within the United States will also eventually catch on to the importance of PR and relationship building because of the economic growth in Asia, and the need for the United States to remain a successful player in international business.

     
  • At 11:46 AM, January 16, 2008, Anonymous Anonymous said…

    This article struck me because the author spoke of public relations and the profit world as almost two separate entities. I don’t see how the two are mutually exclusive. Businesses need public relations to establish relationships, other than sales, to their clients. And public relations cannot exist without the companies it represents. The tactics are of course different in terms of monetary profit and relational profit but it is because the two disciples serve two different purposes.

     

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